Who these terms are between
These terms are between you and Triple Lock Method, the seller of the digital product. Triple Lock Method operates from the United Kingdom.
You can contact us at triplelockmethodhq@gmail.com. If you need a geographic address for a formal notice or complaint, ask us by email and we will provide it.
By placing an order or using the digital content, you agree to these terms. Please save or print a copy for your records.
What you are buying
The Triple Lock Method Complete iPhone Guide is a digital guide to setting up app and phone routines intended to make distracting apps harder to access. It may include worksheets, checklists, examples and later corrections or updates.
The product is digital content. No physical book, phone, subscription or third party app licence is included unless the checkout clearly says otherwise.
Price and payment
The total price and currency displayed at checkout are the price that applies to your order. Payment is taken once through Stripe. We do not add a recurring Triple Lock Method subscription unless you knowingly choose a separate subscription offer in the future.
You must provide accurate purchase information and be authorised to use the payment method. Stripe may decline or review a payment under its own rules.
Delivery and access
After a successful payment, the confirmation page or purchase email will provide the current access instructions. You are responsible for entering a working email address and keeping access details private.
If the access instructions are missing or do not work, email triplelockmethodhq@gmail.com from the address used to buy the product. We will take reasonable steps to restore access or provide the content.
Your licence to use the product
When payment is accepted, we grant you a personal, limited, non exclusive, non transferable licence to use the digital content for your own non commercial purposes.
You may download a copy for your own use. You may not share access, upload the files publicly, resell them, reproduce a substantial part, remove ownership notices or use the content to create a competing product. Normal short quotations for review, criticism or another use allowed by law are not restricted.
Triple Lock Method and its licensors keep all intellectual property rights in the product and website.
Third party apps and services
The method currently refers to independent apps and device features, including Opal, ScreenZen and Apple iPhone settings. These are provided by third parties. Triple Lock Method is not affiliated with, endorsed by or responsible for those providers.
Third party names and screenshots are used only to explain setup. App features, prices, availability, labels and operating system behaviour can change. You may need compatible hardware, software, accounts or paid app features. Check any cost shown by the relevant provider before agreeing to it.
What we promise and what we cannot promise
We will provide the digital content with reasonable care and skill and as described at the time of purchase. If it is faulty, unavailable or not as described, contact us so we can put it right or provide the remedy required by law.
The guide is educational information, not medical, psychological, legal or financial advice. Results depend on your device, app versions, settings and behaviour. We do not guarantee a particular amount of time saved, a permanent block, improved health, income, relationships or any other personal result.
Do not use blocking settings in a way that prevents access to emergency, safety, banking, authentication, communication or other essential functions you need.
Refunds and cancellation
You can request a refund within 30 days of purchase, with no questions asked. The simple process is set out on our Refunds page.
This voluntary promise is in addition to your legal rights. Depending on where you live, you may also have a statutory right to cancel an online digital content purchase or a right to a repair, replacement, price reduction or refund when digital content is faulty or not as described. Nothing in these terms removes those rights.
Acceptable use of the website
You must not misuse the website, try to gain unauthorised access, introduce malicious code, interfere with other visitors, scrape protected content at scale or use the service for unlawful activity.
We may restrict access where reasonably necessary to protect the website, customers, intellectual property or legal rights.
Our responsibility to you
Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.
If you are a consumer, we are responsible for loss or damage that is a foreseeable result of breaking these terms or failing to use reasonable care and skill. We are not responsible for a loss that was not foreseeable, for business losses arising from personal use, or for a failure caused by events outside our reasonable control.
If defective digital content supplied by us damages a device or other digital content you own and we failed to use reasonable care and skill, we will repair the damage or pay compensation as required by law.
Privacy
Our Privacy page explains how we handle personal information and how to change cookie choices.
Changes to the product or these terms
We may correct, improve or update the product when apps, device settings or laws change. We may also update these terms for future purchases. A change will not remove rights that already apply to an order you placed.
Law and disputes
These terms are governed by the law of England and Wales. If you are a consumer living elsewhere, you keep any mandatory protection given by the law of your country. You may be able to bring a claim in the courts where you live.
Please email us first if something goes wrong. We will try to resolve it fairly and quickly.